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Our Simple 30-day Return Policy
If and in any case you are not satisfied with the quality of the order that you have purchased from our portal, you are free to return it. As per your need, the required product/products will be replaced by us. Else, you can refund the entire amount along with shipping charges. Refund for shipping charges is limited to 10% of the product selling price or Rs 100, whichever is lower. Return shipping charges will be refunded through Gift Coupons.
Make sure the product you return must be in an original state and unused. You should return it with the intact packaging comprising original box and invoice to Swayam, 142, Mohiyal Colony,Opp Sector 31, Jharsa, Gurgaon 122002 India.
The mode of payment will be imitated for the refund of money. For payments done by Credit Card or Net banking, refund money will go to your Credit Card or Net-banking account respectively. For the orders received through Cheque or DD, refund money will be sent through a Cheque. You can receive the Cheque at the mentioned billing address of the customer.
When we receive the order returned by you, then only the refund process will initiate. Generally, it takes less than ten working days to commence the refund proceedings but in case of Cheque or DD payements, extra days might be consumed in delivering Cheque to the required billing address or crediting funds to the account once you deposit the cheque.
Our return policy is limited only for Indian customers and we won’t be able do exchange, return or refunds for International customers due to exorbitant shipping cost involved in doing so.